On a Saturday morning I realized that I had not
received a confirmation phone call for a dinner reservation that I had made
weeks ago. so I called the venue and inquired about it. I learned that there
was no record---my name was not listed in the book. Concerned, I spoke with the manager who knowing me as a
loyal client found a way to work my reservation in despite the fact that the
restaurant was booked. Catastrophe was averted. And the manager apologized for
the staff member who clearly did not perform her job properly saying I am so sorry Mrs. Ciccone. But I am comfortable
telling you that that particular employee suffers from CRS.
I had never heard of CRS.
The manager explained CRS stands for Can’t Remember SH**
My brother Mark and I do not exchange Christmas gifts
but every year we ignore our promise and do it anyway. We do it because it
gives us pleasure to see the elation in each other’s face when the gift is received.
This year my brother and sister-in-law gave my
husband and I a gift certificate to a restaurant we frequent. It was both thoughtful
and generous. But in the confusion of Christmas, when I arrived home, I could
not find the certificate anywhere. I sorted through all the tissue paper and
gift bags and boxes. I even searched though the garbage. But it was gone.
I felt awful.
But my husband and I agreed not to say anything because we did not want my
brother to be sad.
Last week in doing an inventory of my wine rack I
noticed it needed replenishment. But I remembered that my sister in law’s
mother had given us one of those gift boxes of Italian wine at Christmas. I
tracked the wooden box down. Inside of it, neatly placed, was the gift card my brother
had given me at Christmas. Evidently I had placed it in the wine box for safe
keeping. Some part of my brain thought it was a strategic place. And it was—had
I hit the “save” button on the memory file.
It would seem that I too suffer from CRS. Good thing
I do not work as a receptionist recording dinner reservations.
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